Delete your account
You can delete your Cenu Grozs account and all data linked to it at any time. Deletion is permanent.
In the app - the fastest way
Open Settings → Account → Delete account and confirm. The account is deleted immediately.
By email
If you no longer have the app, write from your account's email address to info@moosesoft.lv with the subject "Account deletion". We'll delete the account within 30 days and reply with a confirmation.
Deleting some data without deleting the account
Your basket and store picks are yours to edit: removing a category, product or store in the app deletes that data from our systems immediately. For anything else, write to info@moosesoft.lv with the subject "Data deletion" and we'll handle it within 30 days.
What gets deleted
- The account and identity data (email address, name).
- Your basket - categories and products.
- Picked stores and the language setting.
Data is removed from active systems immediately; service backups expire in their regular rotation cycle. More about data handling in the privacy policy.